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SUSTAINABILITY IN HOSPITALITY
We want to verify some specific areas of environmental and social impact of the resorts we market.
That is why we adopted the GVR protocol, which was created on the basis of the 17 goals of the UN's 2030 Agenda for Sustainable Development and is aimed at assessing 9 macro-parameters related to the environment, local communities and customer communication.
The assessment of compliance with the protocol was conducted by a third party accredited ISO 17065 by Accredia through inspections conducted directly within the facilities.
FREQUENTLY ASKED QUESTIONS
The latter evaluate accommodation solutions of various kinds that often provide different services than those offered by the Group. The idea of creating the GVR protocol was born with the aim of analyzing specific areas of impact of our offerings rather than adapting an existing protocol that cuts across various types of facilities to our needs.
In each hotel, the following areas were assessed:
Outdoor environments;
Recreational/sports areas (beach, swimming pools, gyms, sports fields, etc.);
Indoor environments;
- Kitchens;
- Warehouses;
- Technical areas;
- Rooms;
- Bathrooms;
- Wellness-spa area;
- Other areas of the accommodation facility;
- Safety;
- Documentation and technical part (HACCP, CPI, DVR, Electrical and thermal system certificate).
- Bursar's office and purchasing;
The following are the parameters of the Agenda for Sustainable Development met by the GVR protocol. (source https://www.agenziacoesione.gov.it/comunicazione/agenda-2030-per-lo-sviluppo-sostenibile/)
1. Defeating poverty
2. Defeating hunger
3. Health and well-being
4. Quality education
5. Gender equality
6. Clean water and sanitation
7. Clean and affordable energy
8. Decent work and economic growth
9. Enterprise, innovation and infrastructure
10. Reducing inequality
11. Sustainable cities and communities
12. Responsible consumption and production
13. Fighting climate change
14. Life under water
15. Life on earth
16. Peace, justice and sound institutions
17. Partnership for the goals
The protocol compliance assessment was conducted by DREAM&CHARME, a Certification Body accredited by Accredia ISO17065 and IAF in 104 countries that is therefore officially authorized globally to carry out the activities of “Assessment and Certification of Reliability and Sustainability of Accommodation Facilities.” DREAM&CHARME specializes only in the certification of accommodation facilities internationally.
After 18 years of activity in the high-profile tourism sector DREAM&CHARME on June 22, 2020 obtained national and international accreditation from ACCREDIA (Accredia is the Single National Accreditation Body designated by the Italian Government, in application of European Regulation 765/2008, to certify the competence, independence and impartiality of certification, inspection and verification bodies, and testing and calibration laboratories. Accredia is a recognized association that operates on a non-profit basis, under the supervision of the Ministry of Economic Development).
DREAM&CHARME and its management guarantee the utmost impartiality and independence during its assessment activities of the accommodation facilities that are certified according to its own deposited Disciplinary (Standard D&C:2020).
